Castleton's Emergency Notification System
Castleton has contracted with the Send Word Now Alert Service (SWN) to communicate with the campus community during emergencies. Messages can be sent to hundreds of people quickly, reaching them anywhere, any time. The service contacts wired phones, cell phones, e-mail addresses, and numerous other devices with critical information.
Following the tragedy at Virginia Tech last spring, many colleges recognized a need for rapid communication. Castleton’s Crisis Management Team investigated various systems and concluded that the SWN Alert Service met Castleton’s requirements completely at an affordable price.
The Castleton Emergency Notification System will be used only in an emergency. If you ever receive a non-test message from the system, there is a genuine problem that requires your attention. The system will not be used for routine weather notification.
What phones and e-mail addresses will be notified?
The Send Word Now Alert Service has in its database a foundation of campus phone numbers and campus e-mail addresses. Members of the campus community are invited to add personal numbers and addresses so that the system can reach everyone in an emergency.
How do you do that?
At the start of the academic year, you will receive an e-mail from “Castleton Emergency Notification System” with an embedded link to update your contact information in the Castleton Send Word Now account. It is an easy, quick, and secure process. Other updates can be made through Public Safety.
Why should someone add contact information?
Campus phones and e-mails do not reach everyone, all the time. Employees and commuter students may be at home or driving to campus when an important message is sent. Students sometimes use cell phones entirely, and despite the advice of faculty and staff, some students may not look at campus e-mail regularly.
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